Frequently Asked Questions
Returns and exchanges are not accepted at this time. All sales are final, so be sure to review the size charts + shipping times before placing an order. However, if your product is damaged or defective, please contact us ASAP (within 2 days of delivery) with photos and your order number.
If you need to make any changes to your order (including address changes), please contact us within 24 hours. After that time or if you have already received a shipping notification, we cannot guarantee any changes. Changes cannot be made once your order is shipped.
When contacting for order or address changes be sure to include order number, updated information, and any relevant details. The more detail the better!
We do not accept order cancellations at this time. No order holds, please have a shipping address set before placing your order.
Orders will not automatically be combined. If you would like to have orders combined, you can contact us. Be sure to include the order numbers to be combined and confirm your shipping address.
Combining packages (increasing overall weight) can push a package out of First Class eligibility. Therefore not all combined orders are eligible for partial refunds.
If there is enough interest for an item, we will bring it back! Best place to stay updated is Instagram.
Often this is because an email address was not included during checkout. You can contact us with your email address and a confirmation will be sent. If email was provided, check your spam folder.
For specific size charts, please see the product page. Not all products follow the same size chart.
Shirts have a soft, washed vintage feel. They fit like a traditional non-slim t-shirt. Most people feel that they run larger, see size chart on individual product page. Due to supply chain restrictions & stock availability, a similar brand or shade could be substituted.
To maintain shirt integrity: machine wash cold, inside out, on a gentle/delicate cycle with mild detergent and similar colors. Hang-dry is STRONGLY recommended. Machine drying garment OR using strong detergents can lead to uneven patches of dye over time. To avoid cracking from wear, wash shirt inside out. Garment dyed goods should always be washed separately before wear to avoid color bleeding.
The pigment-dyeing process gives each garment unique character. Please allow for color variation in production and washing.
Totes and hats should not be machine washed! If tote/hat needs to be cleaned, spot clean and hang dry.
Shirts and crewnecks are screen printed to last. Adhesive sprays are used in the process so it is common for shirts/crewnecks to have residual adhesive inside or outside of garment, adhesive smell and/or extra fuzzies. This can also cause a white cast around print area prior to washing. Shirts are intended to be washed prior to wear, adhesives wash out easily!
Due to supply chain restrictions & stock availability, a similar brand or shade could be substituted.